Opinion

What exactly are autonomous #AI agents? What are its implications for #LLM and AI capabilities? And what are the current limitations that need to be overcome in order to unlock more commercial use cases? This week’s AI Notes attempts to tackle these questions.

#Singapore's iconic public housing scheme is undergoing pivotal changes for greater inclusivity and equity. But Prime Minister Lee Hsien Loong's recent National Day Rally also touched on another vision: We need to empower more Singaporeans to build our digital domain to forge our economic future.

The convergence of #5G technology with #XR is a critical step towards increasing global connectivity and unlocking new social and economic opportunities, even towards the much-anticipated metaverse. However, given the complexity of the #IoT ecosystem, organizations that utilize XR must be informed and selective when building their 5G-integrated…

Regardless of a business's scale or digital literacy, the future of #Singapore's business ecosystem hinges on collective efforts toward a more digitally inclusive landscape, one where SMEs thrive and contribute to a brighter, digitally empowered tomorrow. #DigitalTransformation

Transitioning to a circular reusable packaging system should not be viewed as a costly and mandatory shift. Instead, it’s an opportunity to build sustainable operating models, engage with customers in new ways — and do your part in improving the environment. That’s truly closing the circle. #CircularEconomy #Sustainability #ESG

The rise of #generativeAI (GAI) — exemplified by #ChatGPT — and #blockchain typify the disruptive technology challenges to our current age. Both threaten to replace jobs; GAI by its ability to simulate human reasoning and communicate through natural language, blockchain through its capacity to replace a vast economy of transactional intermediaries.

GenAI is fast revolutionizing BFSI customer experience through personalized, efficient, and secure services. Embracing #GenAI would pave the way for seamless and personalized #CX, helping #BFSI companies achieve sustained growth, customer loyalty, and a competitive advantage in today’s digital age.

While many have jumped on the #automation bandwagon, there is often a struggle with where to start. Typically, businesses jump into solution mode without evaluating the people, processes, or ability to manage the change, making it difficult to establish the first steps to take when working through automation and #DigitalTransformation. Identifying some key…

To effectively navigate the complexities of managing cybersecurity in today's business landscape, most companies must first prioritize awareness and training. Establishing a robust security culture is paramount, not only to safeguard their own interests but also to protect their customers' data from internal and external threats.

We list down five key learnings from the experience [of building our own #GPT-powered chatbot], both from the perspective of developing the #chatbot and linking specific context to #OpenAI’s language model to developing the context itself in such a way that would make it more cost-efficient and still effective for the overall user experience. #AI…