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Singles’ Day, the evolution of e-commerce, and the trends involved

The #SinglesDay sale is the world’s biggest sales event and a global phenomenon. Set to take place again on 11 November 2023, many #ecommerce businesses are already preparing their inventories, but what may be useful is to capitalize on emerging e-commerce trends for an added boost to their revenue streams.

Infobip launches ID1 Data Center to support the accelerating growth of digital transformation in Indonesia and APAC

Located in West Java, the move is aligned with the strategic direction of Indonesia's Digital Roadmap 2021 to 2024 wherein it aims at developing an inclusive, safe, and reliable digital and connectivity infrastructure with high-quality services.

Infobip and Data Cohorts collaborate to transform customer experience within Malaysia life insurance market

Global cloud communications company Infobip has inked a partnership with Data Cohorts, specialising in Customer Communications Management and Business Process Outsourcing, to offer the financial services and insurance industries a unified communications platform to enhance customer service experience through digital solutions.

Infobip’s Nikola Pavesic on unicorns, customer experience, and investing in the community [Q&A]

CX should not be an afterthought and investments should consider the quickly evolving landscape and emerging technologies. The last thing you want is to put your entire innovation team in cold storage to emerge from the pandemic in the rear-view mirror of consumers.