Infobip, a global cloud communications platform, has launched its data center known as ID1 in Indonesia to support the digital innovation capabilities of local and APAC businesses. Located in West Java, the move is aligned with the strategic direction of Indonesia’s Digital Roadmap 2021 to 2024 wherein it aims at developing an inclusive, safe, and reliable digital and connectivity infrastructure with high-quality services.

Asia-Pacific is one of the fastest developing regions in the world with digital transformation quickly changing the way organizations do business. Infobip’s data center sets out to help businesses achieve increased efficiency of operations; provide fast and reliable networking; and access cloud technology designed to intelligently orchestrate all customer engagement activities through a flexible and scalable full-stack communications platform.

The facility is an addition to Infobip’s existing collection of data center powerhouses across the globe, proven by application-level changes to production over 1.500 times a day, over 20.000 client messages per second, and data transfers of over 4.5 Gbps between data centers worldwide. The state-of-the-art ID1 data center offers a full range of premium colocation, interconnection, and support services to a wide range of secure digital ecosystems.

Furthermore, it enhances Infobip’s full-stack CPaaS and SaaS offerings, ranging from voice, email, SMS, and chat to Conversations, Moments, Answers, and Customer Data Platform (CDP), among others. These will be further supported by end-to-end customer benefits to several key verticals, including retail, BFSI, logistics, F&B, fintech, telemedicine, and public sector enterprises in the region.

Data protection and privacy security is Infobip’s top priority, and this is ensured through its compliance with TKDN local regulations. Furthermore, the facility is compliant with key international standards, including ISO 9001 for quality management systems, ISO 27001 for information security management systems, Threat and Vulnerability Risk Assessment (TVRA), and IT Compliance TÜV Rheinland for the PCI DSS[1].

In addition to the data center, Infobip also announces it will soon launch its Mobile Identity services in Indonesia, aimed at protecting customers’ data privacy, improving user experiences, and increasing consumer engagement. The Mobile Identity service is a new generation of highly secured authentication, verification and identification services for enterprises to create customer experiences in a secure ecosystem for mobile subscribers.

By utilizing Infobip’s Mobile Identity services, enterprises can integrate Silent Mobile Verification (SMV), Sim-swap (SS), Know-your-customer (KYC) and Number Share solutions to their current operation workflow on a single API platform in a quick and simple manner. This service is built for enterprises that value security and for industries that require extra customer protection in their daily core operations.

In addition, Infobip targets to help mobile network operators create new revenue streams and make them available as a secure source for authenticating their subscribers with its in-house developed solution, iGate. With this solution, MNOs can skip the hassle and resource requirements of developing new APIs to enable the Mobile Identity service, allowing quicker turnarounds to provide the service to the market.

The inauguration ceremony of the data center will be happening in August 2022 and it is expected that partners and clients will be given insights into harnessing the power of Infobip’s ID1 data center and improving their digital ecosystems.

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