TNGlobal Insider
How AI solutions can enhance customer experience
Gone are the days when businesses were using off-the-shelf solutions for customer services and planning out further business strategies. In this dynamic marketplace, where technology is evolving quickly, customers' expectations are evolving even quicker. And to track all these and their behavior in real-time, support from Artificial Intelligence (AI) seems…
Future-proofing your business? Begin with payments
For online-focused merchants, the value of investing in payments has long been recognized. Payments are the most direct gateway to their customers, inextricably tied to the growth of their business. However, creating simple, seamless checkout experiences that meet the needs of a diverse set of customers in different geographies, is a challenge that only…
The era of scams: How businesses in Singapore can prepare for and prevent attacks
Ultimately, the solution to fraud prevention lies in the balance of a business’s employees, processes, and technology efforts.
Don’t let automation relegate you to the role of “human router”
In a tech industry where new technologies can be iterated rapidly and agility is essential to survival, companies are putting more stock in the “lean” mentality. But there’s no getting around the reality that as companies scale, they need to expand their workforce, which is why they need managers to handle communication and make sure all departments are…
4 Steps for shifting left & winning the battle on security
The shift left in this context refers to moving practices related to testing software as early in the development process as possible. By embracing the shift left, technology teams—specifically DevOps teams—can identify bugs, errors, and vulnerabilities early on and resolve them, resulting in highly performing, highly-secure software, and applications.……
How the integration of technology and innovation is revolutionizing the logistics industry
Having reliable logistics solutions on board will allow the industry to navigate and formulate an efficient and effective logistical strategy for their business as well as product deliveries.
Before jumping on the AI wave, remember these few things
In the face of new technologies, founders need to go back to the essentials of entrepreneurship and first ask themselves what pain points they can solve and in which industries. Only after they have taken these first two steps should they ask: “What role can the new tech play in this use case?”
From ad overload to sustainability, blockchain is changing the marketing game [Podcast]
From traditional TV advertisements to modern-day social media campaigns, the marketing industry has relentlessly strived to discover novel ways to connect with its intended audience.
SVB’s unexpected collapse: The intersection of risk management and communication
SVB’s failures should be a case study for tech entrepreneurs and VCs around the world that companies need to look beyond marketing's upside and start to realize the value of reputation risk management and managing the downsides present in all communications.
