Salesforce
AI agents are joining the workforce; Inclusion must be part of the job description
AI agents are becoming part of the workforce. Like any workforce, they need standards, training, supervision, and accountability.
Salesforce launches startup program in Malaysia and the Philippines
Salesforce, the global artificial intelligence (AI) customer relationship management (CRM), announced Tuesday the expansion of the Salesforce Startup Program into Malaysia and the Philippines to foster growth in their thriving startup ecosystems.
AI expected to resolve nearly half of customer service cases in Singapore by 2027, data shows
Artificial intelligence (AI) is expected to resolve nearly half of customer service cases in Singapore by 2027, Salesforce's data showed Tuesday.
Salesforce appoints Paul Carvouni as ASEAN Leader to accelerate the region’s agentic enterprise transformation
Salesforce, the global artificial intelligence (AI) customer relationship management (CRM) firm, announced Monday the appointment of Paul Carvouni as Senior Vice President and General Manager for ASEAN.
University of Nottingham Malaysia deploys Agentforce to create seamless experience for prospective students
Salesforce, the global artificial intelligence (AI) customer relationship management (CRM), announced Monday that University of Nottingham Malaysia (UNM) is adopting Agentforce, the digital labor platform that enables businesses to transform into Agentic Enterprises, to enhance student experience during the university applications process.
91 percent of Singapore technical leaders see data overhaul as critical for AI strategies to succeed – Salesforce
91 percent of data and analytics leaders in Singapore say their data strategies need a complete overhaul before their artificial intelligence (AI) ambitions can succeed, Salesforce's study revealed Thursday.
Salesforce expands into the Philippines to boost AI ecosystem
Salesforce, the global artificial intelligence (AI) customer relationship management (CRM), announced Tuesday the company's expansion into the Philippines, establishing an office in Manila, and growing the country’s AI ecosystem by investing in skills development for the local workforce.
Salesforce announces expanded partnerships with OpenAI
Salesforce and OpenAI announced Thursday an expanded strategic partnership, establishing a new generation of employee and consumer experiences powered by Salesforce's Agentforce 360 and OpenAI frontier models.
Singlife partners Salesforce to launch AI agent for customer service executives
Singapore homegrown financial services company Singlife announced Tuesday its collaboration with Salesforce, the world’s artificial intelligence (AI) customer relationship management (CRM) platform, to launch an AI agent for Singlife’s customer service executives.
Salesforce appoints new country leaders in Indonesia and Thailand to accelerate Agentforce growth
Salesforce, the global firm in artificial intelligence (AI) customer relationship management (CRM), is strengthening its regional leadership in ASEAN with the appointment of new country leaders for Thailand and Indonesia.
