Salesforce

91 percent of data and analytics leaders in Singapore say their data strategies need a complete overhaul before their artificial intelligence (AI) ambitions can succeed, Salesforce's study revealed Thursday.

Salesforce, the global artificial intelligence (AI) customer relationship management (CRM), announced Tuesday the company's expansion into the Philippines, establishing an office in Manila, and growing the country’s AI ecosystem by investing in skills development for the local workforce.

Salesforce and OpenAI announced Thursday an expanded strategic partnership, establishing a new generation of employee and consumer experiences powered by Salesforce's Agentforce 360 and OpenAI frontier models.

Singapore homegrown financial services company Singlife announced Tuesday its collaboration with Salesforce, the world’s artificial intelligence (AI) customer relationship management (CRM) platform, to launch an AI agent for Singlife’s customer service executives.

Salesforce, the global firm in artificial intelligence (AI) customer relationship management (CRM), is strengthening its regional leadership in ASEAN with the appointment of new country leaders for Thailand and Indonesia.

Chief Financial Officers (CFOs) in Asia Pacific (APAC) have fundamentally shifted their approach to Artificial Intelligence (AI), according to new research from Salesforce, moving from cautious spenders to strategic investors who are betting on AI not just for cost-cutting, but as a crucial engine for long-term revenue growth.

Salesforce has on Friday released its Global AI Readiness Index, which finds Singapore ranking second globally in overall artificial intelligence (AI) readiness, exemplifying how aligned strategy, public-private collaboration, and digital investment create fertile ground for agentic AI.

Sunday, an InsurTech based in Thailand, is working with Salesforce, the global artificial intelligence (AI) customer relationship management (CRM) firm, to centralize operations, personalize engagement for over 330,000 customers, and scale their business using solutions including Sales Cloud, Service Cloud, Tableau and Slack.

Roojai Insurance, a Thailand-based online insurance company, is collaborating with Salesforce, using Sales Cloud, Marketing Cloud and Heroku, to transform their digital insurance experience for customers.

Salesforce, the global artificial intelligence (AI) customer relationship management (CRM) has partnered with Smart Communications Inc. (Smart), the mobile services arm of PLDT, Inc., to deliver AI-powered digital experiences for customers on a unified e-commerce website.