Salesforce
Salesforce announces expanded partnerships with OpenAI
Salesforce and OpenAI announced Thursday an expanded strategic partnership, establishing a new generation of employee and consumer experiences powered by Salesforce's Agentforce 360 and OpenAI frontier models.
Singlife partners Salesforce to launch AI agent for customer service executives
Singapore homegrown financial services company Singlife announced Tuesday its collaboration with Salesforce, the world’s artificial intelligence (AI) customer relationship management (CRM) platform, to launch an AI agent for Singlife’s customer service executives.
Salesforce appoints new country leaders in Indonesia and Thailand to accelerate Agentforce growth
Salesforce, the global firm in artificial intelligence (AI) customer relationship management (CRM), is strengthening its regional leadership in ASEAN with the appointment of new country leaders for Thailand and Indonesia.
75 percent of APAC CFOs believe AI Agents will drive revenue, transform existing organizational structures: Salesforce research
Chief Financial Officers (CFOs) in Asia Pacific (APAC) have fundamentally shifted their approach to Artificial Intelligence (AI), according to new research from Salesforce, moving from cautious spenders to strategic investors who are betting on AI not just for cost-cutting, but as a crucial engine for long-term revenue growth.
Salesforce: Singapore ranks second globally in AI readiness
Salesforce has on Friday released its Global AI Readiness Index, which finds Singapore ranking second globally in overall artificial intelligence (AI) readiness, exemplifying how aligned strategy, public-private collaboration, and digital investment create fertile ground for agentic AI.
Thailand’s Sunday partners Salesforce to scale proprietary AI-powered personalized insurance
Sunday, an InsurTech based in Thailand, is working with Salesforce, the global artificial intelligence (AI) customer relationship management (CRM) firm, to centralize operations, personalize engagement for over 330,000 customers, and scale their business using solutions including Sales Cloud, Service Cloud, Tableau and Slack.
Thailand’s Roojai Insurance partners with Salesforce to boost digital insurance
Roojai Insurance, a Thailand-based online insurance company, is collaborating with Salesforce, using Sales Cloud, Marketing Cloud and Heroku, to transform their digital insurance experience for customers.
Smart collaborates with Salesforce to deliver AI-powered digital experiences for customers on unified e-commerce website
Salesforce, the global artificial intelligence (AI) customer relationship management (CRM) has partnered with Smart Communications Inc. (Smart), the mobile services arm of PLDT, Inc., to deliver AI-powered digital experiences for customers on a unified e-commerce website.
Salesforce survey: 60 percent of Singapore consumers bullish about the AI impact in FSI
60 percent of Singapore consumers, including majority of millennials and Gen Z, are bullish about the impact of artificial intelligence (AI) in financial services industry (FSI), a survey by Salesforce showed Wednesday.
Singapore Airlines, Salesforce collaborate on AI-powered customer servicing applications
US cloud-based software company Salesforce and Singapore Airlines (SIA) have on Wednesday announced that the airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver more consistent and personalized service to its customers.
