Greater Bay Area
TDCX’s Michael Cowell on what makes customer experience genuinely AI-native [Q&A]
TDCX Hong Kong Managing Director Michael Cowell discusses AI-assisted CX, changing frontline roles, better metrics, data residency and what makes an operation genuinely AI-native.
The 3rd Hengqin International Scientific & Technological Innovation Entrepreneurship Competition was Announced at Technode & beSUCCESS Forum
At the event, details of the 3rd Hengqin International Scientific and Technological Innovation Entrepreneurship Competition were announced. It is a prestigious event designed to connect high-quality companies with the vibrant ecosystem of Hengqin Island in the Guangdong-Hong Kong-Macao Greater Bay Area.
