Bank

Malaysia’s fintech Boost launches agentic AI banking platform, handling 90% of customer enquiries

Boost, a Malaysian digital bank and fintech company, has announced enhancements to Boba AI, its agentic AI platform that enables customers to complete everyday banking tasks through chat and voice interactions across the Boost app and Boost Bank app.

86% of Asia Pacific banks say AI increases fraud sophistication

As many as 86 percent of financial institution leaders across Asia Pacific believe AI has increased the sophistication of fraud and scams, while 79 percent say their institutions have already encountered attacks utilizing agentic AI, according to a survey conducted by network and computer security firm BioCatch.

Banks prepare for AI-human workforce as adoption accelerates: nCino survey

Most bankers expect artificial intelligence (AI) agents to become part of the workforce within the next five years, according to the “AI in Banking Benchmark” report released by NASDAQ-listed nCino, a platform for agentic AI banking.