ADA

MoneyHero Limited, a personal finance aggregation and comparison platform in Greater Southeast Asia, has partnered with global AI consumer service firm Ada to launch an artificial intelligence (AI) Agent for customer service, aiming to transform customer experience while driving operational efficiency.

ADA, the regional integrated end-to-end eCommerce practice, said Tuesday it has acquired SingPost’s eCommerce arm. This deal, which includes the unit’s assets and staff, will further strengthen ADA’s eCommerce capabilities in technology and enablement, offering clients fully integrated services in Malaysia, Singapore, Indonesia, Thailand, the Philippines,…