Future of Work

Twilio research finds a gap between brands' confidence in AI customer memory and consumers' experience, with 70 percent of APAC consumers saying they often have to start over.

France's energy giant Schneider Electric will invest S$25 million ($19.6 million) in upgrading it smart automation and digital capabilities at its Hub Asia Distribution Center in Tuas, Singapore.

Data-and-AI company Databricks, based in the United States, will invest more than $350 million in Singapore over three years, doubling its local workforce and quadrupling its office space as enterprises adopt AI.

Hang Ten Systems, an enterprise-AI services startup founded by former Infosys chief executive Vishal Sikka, has raised an additional $53 million led by Singapore-based Xora Innovation, a Temasek-backed fund.

Wipro says AI productivity gains have freed capacity equivalent to about 20,000 employees, with the capacity redeployed as the company shifts to a human-AI model.

A Reeracoen Group and Rakuten Insight survey across six ASEAN markets finds selective hiring is widespread while operational efficiency and AI remain key growth priorities.

Tribe Academy Director Felicia Tan discusses measuring AI training after 30, 60 and 90 days, preserving domain judgment, and redesigning work around AI.

Singapore startup Estha has launched a Mac-based AI workforce that processes supported business documents and data locally on Apple Silicon devices.

Ngee Ann Polytechnic has launched SH1F+, a workforce transformation center working with EY on job redesign, capability building and workplace learning.

TDCX has opened its sixth China center in Foshan with about 100 positions and AI-assisted customer experience services for Greater Bay Area clients.