AI

Automation and artificial intelligence (AI) may be reshaping the customer experience industry, but human empathy and connection must remain at the center of how the sector evolves, Malaysia Digital Economy Corporation (MDEC)'s chief executive officer Anuar Fariz Fadzil said Friday.

Himanshu Gupta, Senior Architect, Capital Markets, Solace, identifies five key business use cases where properly orchestrated AI agents are delivering impact and ROI for frontier financial services firms. But exploiting this potential requires more than just deploying intelligent AI models, he explains the infrastructure behind how they do it. 

Singapore technology giant Sea Ltd and OpenAI will launch the Sea x OpenAI Codex Hackathon in Singapore on June 6, 2026, marking the start of a regional hackathon series across the Asia-Pacific region.

Enterprises across the Asia-Pacific region are rapidly increasing investments in agentic AI, with 42 percent of organizations planning to allocate at least $1 million to AI agents over the next 12 months, according to a new report released by Informa and technology research firm Omdia.

The award recognises the joint achievement of both organisations in deploying enterprise-grade AI technology to deliver personalised, scalable financial services and bring best-in-class customer experiences in Malaysia, according to a statement.

Most bankers expect artificial intelligence (AI) agents to become part of the workforce within the next five years, according to the “AI in Banking Benchmark” report released by NASDAQ-listed nCino, a platform for agentic AI banking.

AI-assisted commerce is introducing a new level of precision to the digital economy. Shoppers are regaining their time through compressed discovery; retailers are solidifying their role as the owners of the transactions, and brands are finding a more direct, data-driven path to their customers. Those that thrive will be those that embrace this shift,…

The companies that will capture meaningful Baidu share in the next 24 months are those acting now. DeepSeek changed the game. The only question is whether your digital strategy reflects the new rules.

Debug, a Google initiative to reduce mosquito-borne diseases, announced Tuesday the expansion of its research and development (R&D) and mosquito production capabilities in Singapore.

Singapore-based AGIBOT Pte. Ltd, under Chinese humanoid robot developer AGIBOT, will supply up to 143 robots for deployment at a Michigan data center, focused on artificial intelligence (AI) operations.