Malaysia-based airasia Superapp continued to gain strong momentum, recording its highest quarterly average monthly active users (MAU) of 15 million in the second quarter of 2023, up 40 percent year on year.

Its parent firm Capital A said in a statement on Friday that this led to a 102 percent year on year jump in the number of transactions at 7.9 million.

The encouraging results indicate improved user engagement in the app, as the number of transactions rose more than two-fold compared to the average MAU on a yearly basis, according to the firm.

Meanwhile, gross booking value (GBV) for the app has also improved notably by 110 percent year on year.

The travel vertical experienced a 9 percent improvement and the delivers vertical saw a 5 percent increase, while rewards and other businesses delivered close to 8 percent growth.

These were largely attributed to Superapp Super Sale campaigns, free seats campaigns for AirAsia flights and ongoing efforts to increase fleet drivers for airasia ride that improved completion rates, which resulted in a total of 2.6 million rides completed by June 2023.

BigPay’s carded users also grew by 16 percent year on year reaching 1.4 million users.

The gross transaction value (GTV) also posted an upward trend, climbing 40 percent year on year driven by domestic transactions within the payment and remittance products.

Additionally, the marketplace GTV grew by 32 percent YoY with the introduction of prepaid mobile top-ups, which enables users to top up directly through the BigPay app while earning airasia points which can be redeemed for services and products on airasia Superapp.

The lending segment that was launched in Malaysia in the first quarter of 2022, grew 6 percent year on year.

Capital A said the managed growth of the lending product is deliberate to ensure a stable and balanced risk-return profile.

Meanwhile, Capital A’s logistics venture Teleport continues to demonstrate robust performance, having moved 45,250 tonnes, up 105 percent year on year.

The growth was driven by the increased cargo belly capacity from the return of international flights and increased utilization.

The delivery segment also showed strong uplift, delivering 4.9 million parcels in the second quarter of 2023.

Capital A said the 321 percent year on year improvement showcases Teleport’s success to capture wallet share from key marketplaces, now served by a combination of dedicated freighter and flexible belly capacity that enhances Teleport’s ability to meet market requirements.

Earlier in July, Teleport reached a momentous breakthrough with the official induction of its first dedicated A321F aircraft named Awan, further strengthening its extensive air cargo network.

The freighter’s inaugural flight took place on July 17, 2023, covering the Kuala Lumpur to Kota Kinabalu and Kuching routes initially, with plans to expand internationally, starting with flights to Hong Kong in August.

Meanwhile, in second quarter, AirAsia Malaysia, AirAsia Thailand, AirAsia Indonesia and AirAsia Philippines (the consolidated airlines) posted a healthy load factor of 88 percent, having carried 14.2 million passengers, almost double the number year-on-year.

Across the group, 16.2 million seats were available, operated by 146 of the 166 activated aircraft.

To date, the consolidated airlines have recovered 73 percent and 74 percent of first half of 2019 capacity and passengers carried respectively.

With the strong resurgence of travel demand, the group available seat kilometres (ASK) soared 132 percent year on year to 18.99 billion, while revenue passenger kilometres (RPK) surged 146 percent year on year to 16.31 billion.

During the quarter, the largest short-haul airline in the group, AirAsia Malaysia recorded a strong overall load factor of 87 percent reaching 6.4 million passengers.

AirAsia Thailand, on the other hand, posted a load factor of 89 percent carrying 4.6 million passengers.

AirAsia Indonesia and AirAsia Philippines posted robust load factor at 84 percent and 91 percent, with passenger carried of 1.5 million and 1.6 million, respectively.

Throughout the second quarter, the domestic performance was incredibly strong and international market traffic remained buoyant with favorable load factor.

In response to the robust international market demand, the group has reallocated more capacity to international routes to meet the strong resurgence from the international market.

Airasia SuperApp average monthly active users up 12 percent q-o-q in first quarter