Airasia SuperApp recorded 12.9 million average monthly active users (MAU) in the first quarter of 2023, up by 12 percent quarter on quarter, its parent firm Capital A Berhad said Wednesday.

Capital A said in a statement that the number of airasia SuperApp transactions also reached 5.98 million, up by 99 percent year on year but down by 19 percent quarter on quarter.

According to the statement, the growth of MAU and transactions were mainly driven by increased AirAsia flight capacity, the continuous growth of the travel-related line of businesses (Hotels and SNAP) and airasia ride.

Capital A said the decrease in the number of airasia SuperApp transactions quarter on quarter is not unexpected where most of the travel related activities are usually highest in the last quarter of the year.

Meanwhile, Capital A’s digital e-wallet BigPay achieved 1.37 million carded users in the first quarter, improved by 17 percent year on year and recorded almost 55,000 new carded users since the last quarter.

Additionally, the launch of an exclusive 5 percent discount on AirAsia flights bolstered ecosystem spending, which contributed to an increase in BigPay overall gross transaction Value (GTV) of 59 percent year on year and 6 percent quarter on quarter.

Capital A’s logistics arm Teleport, on the other hand, continues to grow its e-commerce delivery business and has added dedicated freighter capacity to extend its mid-mile offering.

This enhanced scale capability allied with the addition of new large accounts saw 5.7 million parcels delivered in the first quarter, equivalent to 71 percent of fiscal year 2022 total volume in just three months.

This also represents a 502 percent increase year on year.

Teleport cargo segment performance is also up by 39 percent year on year and 15 percent quarter on quarter, having Teleported 35,723 tonnes in the first quarter, owing to the return of AirAsia international passenger flights and increased contribution from global freight forwarders.

“We are excited to announce that our aviation group has made significant progress in the new year, with passengers and capacity exceeding 70 percent recovery levels,

“In addition to that, our digital and logistics businesses are reaping the rewards as travel takes off. Our focus remains on reactivating all of our 210 aircraft while providing a seamless travel experience to our guests,” said Capital A.

It is noted that the consolidated airlines (consist of AirAsia Malaysia, AirAsia Thailand, AirAsia Indonesia and AirAsia Philippines) had activated 157 aircraft, of which 142 were operating and 15 were spares.

The increased operating aircraft, as well as robust travel demand resulted in strong passenger traffic of 13.2 million, representing a 153 percent and 11 percent growth year-on-year and quarter-on-quarter respectively.

The group operated 14.8 million seats in the first quarter, 71 percent of first quarter of 2019 levels, with load factor of 89 percent, at par with pre-pandemic levels.

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