WhatsApp

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AI agents will not just support customer journeys in Southeast Asia; they will redesign them

Southeast Asia’s customer journeys were never built like Western funnels. They are conversational, mobile, social, and trust-driven. The brands that win in the next phase will be those that recognize this reality and design AI agents around local behavior, not imported playbooks. In this region, the future of customer engagement will not simply be…

Stripe teams up WhatsApp for in-chat payments in Singapore

Stripe, a United States-based financial infrastructure platform for businesses, has on Monday announced a partnership with messaging service WhatsApp, that allows Singapore businesses to accept payments directly in WhatsApp chats.

Whatsapp down worldwide – report

More than 1.5 billion people across 180+ countries use WhatsApp to stay in touch with friends and family, anytime and anywhere, Whatsapp said on its Linkedin Page.