The new era of e-commerce demands a tech-enabled ‘human’ customer experience

Having grown accustomed to the convenience of making purchases with a simple click, digital-savvy consumers are now seeking out more personalized online shopping experiences that are adaptable and responsive to their individual needs. In other words, e-commerce today needs a ‘human touch.’

Indonesia’s J&T Express eyes shifting US IPO to Hong Kong – report

The Jakarta-based logistics unicorn is working with Bank of America Corp, China International Capital Corp and Morgan Stanley on the potential first-time share sale as soon as next year, Bloomberg reported, quoting people familiar with the matter.