AI agents will not just support customer journeys in Southeast Asia; they will redesign them
Southeast Asia’s customer journeys were never built like Western funnels. They are conversational, mobile, social, and trust-driven. The brands that win in the next phase will be those that recognize this reality and design AI agents around local behavior, not imported playbooks. In this region, the future of customer engagement will not simply be…
Meta expands Instagram teen safety controls, adds stricter content limits in Malaysia
Instagram is expanding its Teen Accounts in Malaysia with stricter age-based content controls, introducing a 13+ content standard inspired by movie ratings as well as a new “Limited Content” setting for parents seeking tighter supervision.
