Agora
Why elder care’s next phase is about AI-native devices, not just connected hardware
Connected hardware helped establish the foundation for digital elder care. The next phase will depend on AI-native devices that can understand context, respond conversationally, and support older adults and caregivers in real time.
The future of revenue teams and why AI voice agents are becoming every company’s best SDR
AI voice agents are moving beyond basic automation. By handling high-volume outreach and qualification, they can give sales teams more time for relationship building, negotiation, and closing opportunities.
AI voice is scaling across APAC; Its ability to listen has not kept pace
AI voice agents are expanding across Asia-Pacific, but inconsistent recognition of regional accents, dialects, code-switching, and real-world speech could limit their effectiveness. Businesses need to evaluate whether these systems understand how customers actually speak.
AI agents are joining the workforce; Inclusion must be part of the job description
AI agents are becoming part of the workforce. Like any workforce, they need standards, training, supervision, and accountability.
Vietnam’s developers are moving from outsourcing to AI building
Vietnam is no longer only an outsourcing hub. It is becoming a country where developers are starting to think like builders. And if that mindset continues to spread, Vietnam’s most important technology story may not be the talent it provides to the world, but the products, companies, and ideas it builds for itself.
AI agents will not just support customer journeys in Southeast Asia; they will redesign them
Southeast Asia’s customer journeys were never built like Western funnels. They are conversational, mobile, social, and trust-driven. The brands that win in the next phase will be those that recognize this reality and design AI agents around local behavior, not imported playbooks. In this region, the future of customer engagement will not simply be…
Why your voice AI still feels like a bot – let’s convo!
The benchmark for voice AI is not whether it answers correctly in a controlled demo. It is whether it can survive real conditions: unstable networks, noisy environments, local accents, code-switching, interruptions, and impatient users.
When AI agents start acting on our behalf, security gets more complicated
Southeast Asia’s businesses are moving quickly from AI experimentation to AI delegation. The next challenge is making sure autonomous systems do not become the weakest link in enterprise security.
The next workplace AI shift: From copilots to AI teammates
How real-time, multi-agent collaboration could shape the next phase of AI-driven workplace transformation in Southeast Asia
