TP, a global digital business services company, and Singapore-based regulated digital payments provider dtcpay will jointly deliver 24/7 customer engagement operations, supporting dtcpay’s customers and merchants in English and Mandarin across digital and voice channels.

In a statement on Monday, TP said the collaboration can help dtcpay expand its stablecoin-enabled payment offerings.

Through the partnership, TP will utilize its AI-powered customer experience platform to enhance productivity, optimize workflows, and deliver faster service, the firm added. It will also maintain human-led engagement, enabling dtcpay to scale its customer operations as it grows across markets and customer segments.

Sam Lin, COO of dtcpay, said the payments landscape across Asia Pacific is evolving rapidly, with stablecoins gaining strong momentum as businesses seek faster, more efficient, and transparent ways to move value across borders. The partnership can help dtcpay deliver the customer experience infrastructure that digital payment adoption demands.

Daniel Dua, Head of Business Development for Southeast Asia at TP, said digital payment adoption in Asia Pacific is accelerating, and that dtcpay has built a compelling regulated payments platform which TP is proud to support with customer experience capabilities and scale.

Both companies view the collaboration as long-term, with potential expansion into broader regional support capabilities, enhanced multilingual engagement, and operational scaling across key growth markets in Asia and beyond.

BitGo Singapore partners dtcpay to advance secure digital asset infrastructure across global markets