AirAsia MOVE, formerly known as airasia Superapp, has seen its monthly active users (MAU) grow 19 percent year on year growth to 15.34 million in the first quarter.

Its parent firm Capital A said in a statement on Monday that number of transaction of the platform for the quarter, however, fell 22 percent year on year to 4.63 million.

For its travel segment, it is noted that in the first quarter, there was a strategic shift in its business model to move away from business to business (B2B) while focusing on business to consumer (B2C) that led to higher commission and conversion rates.

The firm said its main focus is to keep its users active, increase app stickiness and improve conversion rates.

It noted that it aims to position itself as a top-of-mind online travel agent (OTA) platform, prioritizing member engagement over one-time transactions.

Within the travel segment, it said the segment witnessed an 11 percent year on year jump in the average daily bookings for flights from other airlines.

Its hotel bookings also up 44 percent quarter-on-quarter largely attributed to enhanced inventories and more effective marketing strategies.

Additionally, the increased redemption of AirAsia flights in the rewards segment partly offset the lower gross booking value (GBV) in the travel segment.

As for the ride-hailing segment, the firm said completion rates for airport trips have improved by 6 percent year on year, as AirAsia MOVE doubled down on its commitment as a key airport-focused ride-hailing provider.

However, shortage of active drivers and demand throughout the month of Ramadhan has resulted in 24 percent lower GBV for the quarter.

As for AirAsia rewards and other businesses, the segment posted GBV growth of 24 percent year on year in the first quarter, driven by an increase in point redemptions for AirAsia flights by its members during the festive season.

Meanwhile, Capital A’s fintech arm BigPay saw its quarterly carded users grow steadily at 12 percent year on year to 1.5 million.

Its gross transaction value, however, showed an 8 percent year on year decline due to deliberate efforts to shed unprofitable GTV.

BigPay payment GTV reduced by 23 percent year on year through deliberate efforts to shed unprofitable GTV, aligned with its focus towards achieving profitability.

Its remittance GTV grew by 19 percent year on year during the quarter, driven by a 43 percent year on year increase in domestic transfers with strong adoption of DuitNow. International transfers, however, saw a moderate drop due to the depreciation of the Malaysian ringgit.

The value of loan disbursements for its lending grew 261 percent year on year as demand remains strong, with shifting user preference to mid-longer term loans with more affordable monthly instalment payments.

Its marketplace remained stable year on year growth in mobile prepaid top-up transactions.

Capital A’s logistics arm Teleport also delivered a strong performance across its cargo and solutions segments, thanks to its ability to customize the rotations of the three freighters and utilization of partner airlines’ networks to optimize how we better serve both cargo and eCommerce customers.

This capability is further boosted by the continued recovery of AirAsia fleet capacity.

For cargo segment, Teleport delivered 63,945 tonnes during the quarter, a 79 percent increase from the same quarter in 2023, while the utilization rate rose 5 percent year on year to 16 percent during the quarter, even as capacity increased 25 percent, reflecting greater demand and better operating efficiency.

As for its solutions segment, over 15.6 million parcels were delivered in the first quarter, a 175 percent improvement from the same quarter in 2023, while daily deliveries reached a new average of 172,000.

Capital A partners to enhance travel offerings