Airasia Super App, has become the first in Asia to provide gig riders with full-time employment, as part of its commitment in giving them a better working environment and job stability, while enhancing income opportunities for the riders.

All airasia food and airasia xpress riders will be employed as full-time employees, effective immediately, enjoying a full suite of Allstar benefits which include employees provident fund (EPF), SOCSO, medical coverage that covers their spouses and children as well, annual leaves, and travel benefits such as AirAsia Flights ID90 and e-coupon schemes, airasia said in a statement.

This is on top of guaranteed income up to RM 3,000 monthly, exclusive airasia rider training as well as free personal accident coverage. Based on performance, riders can also earn extra incentives.

“We are thrilled to be welcoming the riders into our family. As many people know, airasia has always been about people, and we believe that people are our greatest asset. This applies across all of Capital A’s business units, including the airasia Super App. Just as our baggage handlers, cabin crew, and pilots are the backbones of our aviation business, these gig workers are the heroes of our delivery operations,

“We don’t believe in contract staff and will now move towards employing all riders as full-time employees, receiving the same benefits that every Allstar receives, on top of the excellent benefits from airasia food & airasia xpress respectively,” Tony Fernandes, Chief Executive Officer of airasia parent firm Capital A.

“Over the years, airasia has created tens of thousands of job opportunities across the region. With our expansion as a super app platform, we have also depended on gig workers’ crucial services for lifestyle services such as food & parcel deliveries.

“Giving full-time employment to our gig riders is more than just offering them Allstar benefits; it’s about adding value to their lives and career paths, allowing them to dream and making those dreams come true. By being full-time employees, they are part of the larger Capital A ecosystem, where they will have opportunities to explore and develop their careers further. From a delivery rider, they can become a cabin crew, a pilot, a data analyst, a digital marketer, part of the corporate office – the possibilities are endless,” he added.

Airasia food is currently serving customers in Malaysia, Singapore, Thailand, and Indonesia and the delivery service by airasia xpress is currently available in Malaysia, Singapore, and Thailand.

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