OneDirect

News,Mergers and Acquisitions,Asia

India’s Gupshup acquires omnichannel customer service platform OneDirect for global businesses

Gupshup, an India-based conversational engagement firm, announced Thursday the acquisition of OneDirect, the omnichannel, artificial intelligence (AI)-enabled customer service platform of choice for brands in India, South East Asia and the Middle East. The acquisition strengthens Gupshup’s suite of conversational solutions and enables superior omnichannel…

June 2, 2022

NewsMergers and AcquisitionsAsia

India’s Gupshup acquires omnichannel customer service platform OneDirect for global businesses

June 2, 2022

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