Observe.AI

SoftBank leads US intelligent workforce platform Observe.AI $125M Series C funding

SoftBank Vision Fund 2 has led the $125 milllion Series C funding in Observe.AI, an United State-based intelligent workforce platform that transforms contact centers through artificial intelligence (AI). The round also saw the participation from Zoom Video Communications, Inc, Menlo Ventures, Nexus Ventures, Scale Ventures, Emergent Ventures, NGP Capital,…