AI

AI expected to resolve nearly half of customer service cases in Singapore by 2027, data shows

Artificial intelligence (AI) is expected to resolve nearly half of customer service cases in Singapore by 2027, Salesforce's data showed Tuesday.

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AI in 2026: From pilots to practical advantage 

If 2025 was the year of experimentation, 2026 will be the year of real adoption – the year AI becomes part of everyday work.

Malaysia orders temporary restrictions on GROK as X fails to implement safeguards

The Malaysian Communications and Multimedia Commission (MCMC) has on last Sunday directed a temporary restriction on access to the Grok artificial intelligence (AI) for users in Malaysia, effective 11 January 2026.

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Balancing intelligence and energy: The strategic shift toward smaller AI models

To survive the next phase of development, organizations must mandate that AI teams start with energy efficiency as a foundational operating principle and consider energy implications at every stage of the AI lifecycle, from data curation to deployment. By applying holistic thinking to IT challenges, developers will be able to refine their techniques and…

Singapore’s Republic Polytechnic accelerates AI transformation to develop future-ready learners and an AI-adept workforce

Republic Polytechnic (RP) unveiled Thursday a comprehensive artificial intelligence (AI) transformation strategy that will strengthen its teaching and learning ecosystem, deepen staff capabilities, and expand industry partnerships to meet Singapore’s growing demand for AI skilled talent.

Malaysian businesses expect electricity demand to surge by 2028 as electrification, AI accelerate – EY

Malaysian businesses are at the forefront of a major energy transformation, as new research reveals surging electricity demand, ambitious sustainability targets, and growing expectations for smarter, greener energy solutions.

Singapore’s i10X raises $1M Pre-Seed funding to build the discovery and distribution layer for AI

I10X (i10x.ai), the Singapore-based unified artificial intelligence (AI) platform, announced Tuesday it has closed a $1 million pre-seed round in the fourth quarter of 2025.

Grab acquires Chinese AI robotics firm Infermove to strengthen last-mile delivery capabilities

Singapore-based Grab Holdings Ltd. announced Tuesday the acquisition of Infermove, a Chinese artificial intelligence (AI) robotics company, marking a significant strategic move by the Southeast Asian ride-hailing and delivery giant in the artificial intelligence robotics sector.

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AI strategies fail when storage can’t scale  

Building future-proof AI storage requires more than just speed. It demands a holistic approach that integrates scalable economics, dynamic adaptability, and sustainable operations. Each pillar reinforces the others: sustainable economics ensures data can grow economically at scale; dynamic adaptability enables storage to respond intelligently to…

My Blockchain Infrastructure endorses Zetrix Age verification solution for social media platforms

My Blockchain Infrastructure (MBI) Sdn Bhd announced Monday its endorsement of a privacy-preserving age verification solution developed on the Zetrix platform, designed to help social media and messaging services comply with age-related access requirements while minimizing the handling of users’ personal data, as part of the Malaysia Blockchain…