Malaysia

Automation and artificial intelligence (AI) may be reshaping the customer experience industry, but human empathy and connection must remain at the center of how the sector evolves, Malaysia Digital Economy Corporation (MDEC)'s chief executive officer Anuar Fariz Fadzil said Friday.

NEXTDC Limited, an Australia-based digital infrastructure provider, has on Thursday announced the official launch of KL1 Kuala Lumpur, its first international data center with $720 million, establishing a strategic platform to support the rapid growth of artificial intelligence (AI), cloud computing and digital services across Southeast Asia.

The award recognises the joint achievement of both organisations in deploying enterprise-grade AI technology to deliver personalised, scalable financial services and bring best-in-class customer experiences in Malaysia, according to a statement.

Data center infrastructure spending is still accelerating in Malaysia, with capacity pipeline in the country expected to reach 7.5GW over the next five to ten years, Maybank Investment Bank said on Monday.

TotalEnergies, together with MK Land Holdings Berhad, a diversified group in Malaysia, has announced the financial close for its 30 MWac (approx. 50 MWp) solar power plant located in Kulim, Kedah.

FusionAP Sdn Bhd, a Malaysia-based advanced semiconductor packaging company, has raised $2 million in a pre-seed funding round co-led by Vertex Ventures Southeast Asia & India and Southern Capital Group.

TNG Digital Sdn. Bhd, the operator of Malaysia’s digital financial services and lifestyle app TNG eWallet, has on Tuesday announced the launch of its first fully digital, in-app business financing platform that connects micro and small businesses to financial institutions, with CIMB Bank Berhad (CIMB) as its first financing partner on the platform.

Equinix, Inc., the global digital infrastructure company, has on Tuesday announced plans to expand its presence in Malaysia with a new data center, KL2, in Kuala Lumpur with over $190 million investment.

The Malaysian Communications and Multimedia Commission (MCMC) and Huawei Technologies (Malaysia) Sdn. Bhd. marked the graduation of 126 participants from the second and third cohorts of the Digital Leadership Excellence (DLE) Program.

Bank Negara Malaysia (BNM) and Bank Indonesia (BI) have signed a new memorandum of understanding (MoU) that strengthens bilateral cooperation between the two central banks.