Alibaba Cloud, the digital technology and intelligence firm of Alibaba Group, announced Tuesday its collaboration with Instapay Technologies, a Malaysian digital payment fintech platform, to expand access to secure and inclusive financial services for Malaysia’s workforce — particularly unbanked blue-collar workers.
The duo said in a statement that utilizing Alibaba Cloud’s advanced and secure local cloud infrastructures, this collaboration has enabled Instapay to accelerate time to expand market shares, launch new services faster, and maintain strong uptime even during surges in demand.
The platform supports Instapay’s compliance readiness efforts while optimizing resource management, delivering strong operational resilience and cost efficiency.
Instapay, which offers the Instapay e-wallet and prepaid Mastercard to support payroll management for unbanked and underbanked workers, serves as a vital enabler of financial
inclusion in Malaysia, a key destination for migrant workers from South and Southeast Asia.
By digitalizing payroll and enabling safe remittance, the platform helps employers streamline operations while giving workers secure access to the formal economy.
“By utilizing our secure, scalable infrastructure and cutting-edge cloud computing technologies, Instapay is empowering unbanked and underserved communities with greater access to digital financial services,
“This partnership reflects not only the strength of Alibaba Cloud’s solutions, but also our commitment to enabling meaningful digital transformation that positively impacts lives and livelihoods,” said Choong Hon Keat, General Manager of Malaysia, Alibaba Cloud Intelligence International.
Rajnish Kumar, Co-founder and Chief Executive Officer of Instapay Technologies Sdn Bhd, said the firm’s collaboration with Alibaba Cloud has been a game-changer, enabling them to close critical gaps in cybersecurity, data sovereignty, and scalability, while ensuring compliance with Malaysia’s stringent regulations like RMiT.
Through this collaboration, Instapay has enhanced its digital payment platform with Alibaba Cloud’s localized infrastructure and advanced services.
These are including Multi-Zone Load Balancers that distribute incoming traffic across multiple availability zones (AZs), ensuring fault tolerance and high availability, even during zone-level disruptions, for uninterrupted service delivery to support evolving business needs.
They are also including Auto Scaling Groups that enable flexible adjustment of resources to accommodate fluctuating user demand, optimizing infrastructure use, sustaining performance under load, and reducing operational costs; Alibaba Cloud RDS that powers the core database layer with multi-zone redundancy, automated failover, and administrative capabilities that reduce manual overhead, enhance uptime, and support business continuity; Object Storage Service (OSS) that offers secure, cost-effective storage for static files and backups, with built-in encryption, high durability, and a flexible pay-as-you-go model to meet both operational needs and regulatory standards.
“By leveraging Alibaba Cloud’s localised infrastructure, we’ve accelerated payment innovation, ensured service reliability during peak demand, and built a strong foundation for financial inclusion among unbanked migrant workers,
“This partnership enhances our resilience and supports our vision of making payroll management seamless, secure, and inclusive while driving broader digital transformation across Southeast Asia’s fintech landscape,” Rajnish Kumar added.
This collaboration underscores Alibaba Cloud’s commitment to enabling digital innovation through secure, scalable, and localised cloud infrastructure.
By supporting fintech leaders like Instapay, Alibaba Cloud said it continues to play a vital role in bridging digital and financial gaps to serve the ecosystem more effectively and contributing to a more equitable digital economy across Southeast Asia.
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