81 percent of malaysians feel the impact of artificial intelligence (AI) on their jobs, Randstad said in a research report on Wednesday.

According to the talent company’s 9th edition of the Employer Brand Research Report, in Malaysia, 81 percent of respondents understand the impact AI will have on their jobs.

Despite nearly half of Gen Xers not having any exposure to AI at work, 71 percent believe that the technology will impact their careers.

This is similar to Gen Xers (74 percent) and Millennials (73 per cent), who are already more familiar with AI.

Encouragingly, workforce attitudes on AI’s impact at work skew positive, with 45 percent of respondents stating that it will increase their job satisfaction.

Notably, those already using AI and the higher-educated are more optimistic that AI will boost their job satisfaction.

Meanwhile, more than one in five workers currently use AI every day or frequently at work, particularly Gen Zers (36 percent) and Millennials (24 percent).

However, 34 percent of respondents said they have never used AI tools at work.

Notably, there are significant generational disparities regarding AI exposure.

At work, 42 percent of Gen Xers have never used AI, and this increases to 73 percent for Baby Boomers.

The research also showed one in three Malaysian has never used AI at work, while another 10 percent of respondents have only used AI tools once, showing a significant exposure
gap in AI skill development in Malaysia.

“AI technology will continue to change skill needs and workforce structures, and investing in talent development will help organizations hire skilled talent and attract more
people to work in Malaysia,” said Fahad Naeem, Country Director at Randstad Malaysia.

He also noted the emergence of AI has been exciting, but it’s normal for employees to wonder how it will impact their careers.

“Early exposure to new technologies can boost their career outlook while nurturing skills development in the organization,

“With AI integration, employers should step up to support their employees’ skills growth due to the rapid and extensive progress in AI,” he added.

In its 9th year, the Employer Brand Research is an independent survey commissioned by Randstad and features the voices of at least 2,500 respondents in Malaysia.

Report: generative AI is set to be adopted by 85% of the software workforce over the next two years