Hopper Technology Solutions (HTS) and AirAsia MOVE (formerly airasia Superapp) have announced partnership to integrate fintech ancillaries from HTS into AirAsia MOVE’s digital channels.

Launching later this year, AirAsia MOVE will offer Cancel for Any Reason powered by HTS to travelers who book non-refundable fares on the AirAsia MOVE app and at airasia.com, AirAsia MOVE said in a statement on Thursday.

It is noted that Cancel for Any Reason from HTS is the market-leading solution for flexibility.

It is a novel fintech ancillary that provides travelers with the option to add ‘a la carte’ refundability after flight selection.

AirAsia MOVE, a popular online travel agent (OTA) for ASEAN and budget travelers, with over 15 million active users per month, said it is committed to providing best value to travelers.

It said the firm is fast expanding its ecosystem through more partnerships with airline, hotels, banks, travel and fintech companies for a more seamless and personalized pre and post-booking experience.

It is noted that AirAsia MOVE has also launched several first-to-market products like ‘Fast Pass’ and other flight and hotel ancillaries to address unmet traveler’s needs.

“Our customers want an added level of peace of mind when booking and traveling, as part of the seamless experience that AirAsia MOVE provides,

“By partnering with HTS to offer best-in-class flexibility on non-refundable fares, we are providing our customers more options and control when it comes to their trip itinerary,” said Nadia Omer, Chief Executive Officer of AirAsia of MOVE.

HTS, the business to business (B2B) division of Hopper, supercharges its partners’ direct channels with its travel agency, e-commerce stack, travel fintech ancillaries and more.

The company’s unique fintech ancillaries, including Cancel for Any Reason, help transform customers’ worst moments into loyalty-building experience, while simultaneously driving incremental ancillary revenue.

“Integrating fintech ancillaries from HTS can help our partners delight customers with added optionality and flexibility,

“We are thrilled to team up with AirAsia MOVE to offer greater optionality for refundability, truly for any reason, to travelers,” said Dakota Smith, President and Co-Founder of Hopper.

Airasia MOVE’s monthly active users surge 48 percent on year in 4Q2023