Airasia MOVE, which was rebranded recently from airasia Superapp, has achieved a new record of 15.4 million average monthly active users in the third quarter, up by 61 percent year on year.
Its parent firm Capital A said in a statement on Wednesday that this has led to another new high of 8.3 million transactions, up by 65 percent year on year.
According to the statement, airasia MOVE gross booking value (GBV) also showcased substantial progress across all business segments, exhibiting a commendable 61 percent year on year growth.
In terms of travel, the platform achieved 62 percent GBV improvement driven by the upsurge in passengers carried and complemented by expanded offerings including hotels and flights.
As for ride-hailing, the platform achieved over 100 percent increase in GBV contributed strongly by the incremental sign-up of drivers to deliver the service, particularly in the airport ride segment.
As for airasia rewards and other businesses, the platform recorded 13 percent GBV growth, largely attributed to an increased appetite among travellers for a seamless experience to book their travel needs in one platform, coupled with the ability to earn and burn loyalty points across the airasia MOVE ecosystem.
Meanwhile, BigPay continues to thrive, with carded users increasing by 14 percent year on year, now reaching 1.5 million users.
Its gross Transaction Value (GTV) has also shown encouraging progress, rising by 24 percent year on year with broad-based growth across all products.
All payment services continue to show an upward trend, on the back of stronger collaboration with airasia MOVE where closed loop payments within the ecosystem grew by 47 percent year on year.
In terms of remittance, the domestic transactions delivered the strongest growth, up 122 percent year on year.
International remittances GTV also grew 11 percent year on year despite headwinds from a weakened Malaysian Ringgit.
As for lending, the new loan disbursements reached a record high, growing 202 percent year on year, attributed to the enhanced credit scoring methodology to identify low-risk applicants during the quarter.
In terms of marketplace, the GTV grew by 42 percent year on year, largely owing to strong take up in mobile prepaid top-ups launched earlier this year.
Meanwhile, Capital A’s logistics business Teleport continued to deliver strong quarterly performance in its core operational metrics.
In terms cargo segment, it delivered 57,309 tonnes, a 115 percent increase year on year.
This success is further underscored by a healthy belly utilization rate of 15 percent, up from 12 percent year on year, an achievement made possible by the return of international flights, which significantly expanded usable belly capacity.
As for delivery segment, it continued to post impressive growth, delivering 7.4 million parcels during the third quarter of 2023.
To date, this segment has delivered 17.9 million parcels – already more than double the levels achieved in FY2022.
This achievement was commendable despite some challenges in the overall e-commerce industry.
It is noted that Teleport’s first dedicated A321F aircraft, Awan, flew its first international flight to Hong Kong in August, marking a significant milestone in Teleport’s regional expansion efforts.
Teleport continues to build capacity through the return of AirAsia’s entire fleet, the deployment of 3 A321F aircraft as well as close strategic third-party airline partnerships.