Gojek, an on-demand services platform part of PT GoTo Gojek Tokopedia (GOTO), has announced the official launch of GoRide Transit, a comprehensive solution for multimodal travel, in Indonesia.

Gojek said in a statement Friday that the solution will allow consumers to book a multimodal trip comprising a GoRide to the train station, a trip on the KRL Commuterline, and a GoRide from the train station to their final destination in just a single transaction.

This makes Gojek the world’s first on-demand platform to introduce a multimodal transport solution that is integrated with public transport.

It is noted that GoRide Transit has been gradually rolled out since early September 2023.

“GoRide Transit is a key part of our strategy to grow our total addressable market by expanding our reach to a wider segment of consumers, particularly those who prioritize value,

“It also supports the Government’s ongoing efforts to increase public transport ridership in Indonesia, which will in turn reduce the country’s carbon emissions, in line with GoTo’s Three Zeros commitments,” said Patrick Walujo, Chief Executive Officer of GoTo Group.

Meanwhile, GoTo Group On-Demand Services President Catherine Sutjahyo said that as a homegrown company, the firm has a unique understanding of the Indonesian landscape and the challenges that consumers here face, including the traffic congestion that many have to contend with daily.

She said the launch of GoRide Transit highlights the firm’s position as a pioneer in multimodal mobility solutions and is part of our ongoing efforts to provide services that will add value and convenience to the lives of its users.

With GoRide Transit, she said consumers can save on both cost and time when commuting, while experiencing the added ease of being able to book their entire trip through a single transaction.

According to the statement, GoRide Transit offers three key benefits for consumers – affordability, speed an convenience.

By combining ride-hailing service with public transport, it said consumers can potentially enjoy cost savings, especially for longer trips from sub-urban areas such as Bogor, Bekasi and Tangerang to downtown Jakarta and vice versa.

Cited research by the Center for Transportation and Logistics Studies at Gadjah Mada University (PUSTRAL UGM), it said GoRide Transit can save consumers an average of up to 27 percent in cost per trip compared to before they used GoRide Transit.

As for speed, it said integrating public transport in their commute can help consumers to cut down on travel time.

Cited the PUSTRAL UGM research, it said consumers using GoRide Transit enjoyed a reduction in travel time of 15 percent as compared to other modes of transport.

As for convenience, it said consumers can book the end-to-end trip in a single transaction, with various cashless payment methods offered.

It said GoRide Transit also serves as a comprehensive trip planner, by providing information such as estimated travel time, recommended routes and station locations, as well as guides on how to access GoRide last-mile services.

“We welcome strong collaborations between transport operators in the public and private sectors, as this will help create a safe, comfortable and efficient transportation system for the community,” said Budi Karya Sumadi, Minister of Transportation of the Republic of Indonesia.

“In line with the transportation integration roadmap in Indonesia, the Ministry of Transportation will also continue to encourage innovations such as GoRide Transit that maximize the use of public transportation, as this can help address transport connectivity challenges in urban areas,” he said.

Cited research study by PUSTRAL UGM, Gojek said the firm’s multimodal trip planner solution that was launched in July 2022 has increased public interest in using public transportation.

It said the study also showed there was a 38.3 percent increase in Commuterline usage by Gojek users compared to their travel patterns before using the solution.

In addition, it said the platform contributed to a reduction in emissions from private vehicles by up to 5,057 tonnes throughout 2022.

Gojek is GoTo Group’s on-demand services platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more.

The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia.

Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore.

The Gojek platform now comprises over 2.7 million driver partners across the region.

Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial.

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