Touch ‘n Go eWallet said that their users from Malaysia can now conveniently make cashless payments at even more participating merchants in Singapore.

Touch ‘n Go said in a statement on last Friday that since 2022, Touch ‘n Go eWallet users have been able to make payments for products and services at any Alipay+ merchants across Singapore.

With the recently announced enablement via the DuitNow -NETS cross border partnership, Touch ‘n Go eWallet users can now scan and pay at any merchant displaying NETS QR via NETS payment terminals or SGQR, which include popular local kopitiams and hawkers that do not accept cards.

With the above, the merchant network in Singapore accepting Touch ‘n Go eWallet has now grown to over 130,000 touchpoints, the widest cross border payment coverage for a Malaysian eWallet in Singapore.

They will be able to conveniently transact in their own local currency with live foreign exchange rates, displayed in the Touch ‘n Go eWallet app before making a payment.

“This new seamless and secure transaction feature further expands our eWallet ecosystem,” said Alan Ni, Chief Executive Officer of TNG Digital Sdn Bhd.

As a company that emphasizes addressing customers’ needs, he said the firm is excited that this feature broadens cashless payment acceptance for its users.

According to him, Malaysians travelling to Singapore can have peace of mind as they enjoy the convenience of making cashless payments, knowing the foreign exchange rate upfront, and tracking their expenses instantly.

“The same convenient features are also extended to users with the Touch ‘n Go Visa card, the first numberless card in Malaysia,

“With this card acting as a complementary payment channel to the eWallet, users will be able to make payments even at merchants that only accept cards,” he added.

He said the firm is also excited to welcome visitors from Singapore to Malaysia to enjoy the seamless convenience of using their respective eWallets to make payments at more than 1.5 million merchant touchpoints nationwide by scanning the DuitNow QR code.

He said this cross-border payment feature will not only help to support the tourism industry but also increase economic activity among the small and medium-sized retail businesses supported by Touch ‘n Go eWallet.

According to the statement, Touch ‘n Go eWallet users can be assured their eWallet is protected and every transaction they make is safe and secure.

Adding on to its stringent safety and security features, Touch ‘n Go eWallet has recently implemented the five key measures mandated by Malaysian Central Bank for banks to reinforce safeguards against fraudulent transactions.

The Touch ‘n Go Group is Malaysia’s leading consumer facing financial-technology enterprise with a key focus in the country’s transportation ecosystems and platform-based payments infrastructure.

It comprises the service offerings of Touch ‘n Go Sdn Bhd (Touch ‘n Go), a wholly owned subsidiary of CIMB Group and TNG Digital Sdn Bhd (TNG Digital), a joint venture between Touch ‘n Go and Ant Group, parent company of Alipay, China’s largest digital payments platform.

The Touch ‘n Go Group of companies serve Malaysians who use its card, radio-frequency identification (RFID) and eWallet offerings to fulfil a host of daily transactions.

Established in 2017, TNG Digital is the owner and operator of Touch ‘n Go eWallet, Malaysia’s eWallet company with more than 19 million registered users and over 1.2 million merchant touch points including DuitNow QR.

Combining Touch ‘n Go’s strong domestic brand, dominance in toll, transit and parking use cases and nationwide user base, together with Ant’s deep domain expertise and leading the development of open platforms for technology-driven inclusive financial services, Touch ‘n Go eWallet provides financial services and payments services to both retail users and small to mid-sized businesses, across physical and online infrastructure.

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