Malaysia-based integrated car e-commerce platform, Carsome, said Thursday it has elevated its hassle-free car buying experience with the launch of Carsome PJ Automall, its biggest experience center to-date in Malaysia and first that comes with electric vehicle charging stations.

For customers, the Automall enables them to experience prospective cars – from viewing, to selecting, to on-the-spot test driving – and thereon completing their purchase with on-site financial facilities that can process loan applications and approvals in one day, Carsome said in a statement.

It said its additional conveniences include car aesthetic services such as detailing and tinting for their newly-bought cars.

Carsome Co-Founder and Group Chief Executive Officer Eric Cheng said the Automall aims to enhance customers’ car purchase journey by offering them convenience and comfort under one roof.

“The launch of the Carsome PJ Automall will strengthen our online-to-offline hybrid offering and raise the bar on our customers’ car buying experience. Our motivation is to make this experience center a lifestyle-centric one, where customers can walk in to enjoy the shopping process, and more importantly, leave the worry and hassle to our dedicated teams,” he added.

Located along the Federal Highway in the iconic Naza Automall showroom, the Carsome PJ Automall occupies a built-up space of over 100,000 square feet. It can accommodate more than 200 cars – from Carsome’s growing online inventory of over 1,600 cars – for customers’ viewing convenience, ranging from sport utility vehicles (SUVs), multi-purpose vehicles (MPVs), 4x4s, sedans, hatchbacks to the luxury line segment.

The Automall also plays host to banking partners such as Maybank and Public Bank; car detailing and tinting partners namely Ecotint and Glass Auto, underlining Carsome’s endeavor in offering a differentiated car buying experience.

First introduced in 2020, Carsome Experience Centers put forth the concept of ‘The New Way of Buying Cars’ and enabled customers the flexibility to browse a selection of Carsome Certified cars from Carsome website before arranging for a test drive at the nearest Carsome Experience Center. Since then, Carsome has established more than 10 Experience Centers in Malaysia to better serve the growing demand for pre-owned cars.

To continue offering customers quality assurance and peace of mind in their car ownership journey, Carsome is exploring new partnership opportunities with brands from various industries. This is part of the company’s continuous effort to address customers’ pain points and deliver a differentiated experience in the industry.

Founded in 2015, Carsome provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. It transacts more than 100,000 cars on an annualized basis, which translates to around $1 billion in revenue. Based in Malaysia, the company has expanded to Indonesia, Thailand and Singapore.

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