TAIPEI, Nov. 11, 2022 /PRNewswire/ — Recognized as one of the best ICT software solutions providers in Taiwan, TPIsoftware has won big at the 31st Taiwan Excellence Awards with its three proprietary software products: the enterprise-level API management platform digiRunner, the conversational AI chatbot SysTalk.Chat, and the one-stop log management platform digiLogs. The awards celebrate the innovation and potential of Taiwanese products, which exemplifies TPIsoftware’s commitment and capability in R&D to compete against global tech giants. Thousands of products were entered into the awards, with a total of 186 companies and 348 products standing out from the competition.

The award-winning product digiRunner acts as a service middleware to help businesses stay on top of the global Open Data trend by creating diverse business scenarios and enabling an innovative ecosystem with third-party service providers. The management of explosive growth of APIs in volume can be a big challenge for organizations, especially in the financial and government sector; featuring full life cycle API management, digiRunner significantly reduces up to 90% of API development and deployment time for enterprises to capture business opportunities.

digiLogs is awarded for its holistic features to optimize IT operational efficiency. Supporting more than 55 data formats, it provides centralized log integration, management and analysis for a high volume of logs across heterogeneous systems with correlation queries, monitoring, etc. Moreover, through the robust early warning and alert mechanisms, the troubleshooting time can be reduced to ⅙ when issues occur. Granted 7 utility model patents and 3 invention patents, digiLogs and digiRunner belong to the product lineup DigiFusion, a comprehensive enterprise service middleware featuring FIDO authentication, SIEM, CI/CD and many more.

Harnessing the exclusive dual algorithm technology and dual brain + single process design, SysTalk.Chat is an AI-powered chatbot held in high regard across various industries. Its success lies in the human-like dialog services with over 90% accuracy rate as well as TPIsoftware’s professional training and consultation. TPIsoftware has further rolled out an AI textual analysis solution built with OCR technology in response to a growing need for smart claims management, underwriting and document administration in the BFSI and government sector.

“This prestigious recognition has proved us to be a top company delivering world-class software products and reaching new heights,” said Ben Yao, CEO of TPIsoftware, “Our partner network building across the APAC market is in full swing; aside from our branch offices in Singapore and Vietnam, we have established strategic partnerships and local business development managers in Japan, Cambodia and Indonesia. Our local teams are growing, and we’re on a mission to facilitate digital transformation in the APAC region.”

About TPIsoftware

Founded in 2005, TPIsoftware is a software provider based in Taiwan delivering enterprise software and one-stop solutions to businesses in various industries. Having received several awards and patents, it has two main products –the enterprise service middleware DigiFusion and the AI-powered product SysTalk.ai to help enterprises succeed in digital transformation. TPIsoftware also specializes in FinTech, InsurTech, GIS, AIoT, smart healthcare, UI/UX solutions and more, providing professional services domestically and overseas.

 

Media Contact:

Peggy Tsai
+886-2-2658-0508 #1606
[email protected]
10F-2, No. 335, Ruiguang Road, Neihu District, Taipei, Taiwan
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