Riding High on SEA’s E-Commerce Revolution: 68% of eBay-enabled SMEs Export to 10 or More International Markets – Report

eBay’s “Southeast Asia Small Online Business Trade Report 2022” showed the region’s eBay-enabled small businesses made sales in 214 international markets in 2020, spurring the growth of global retailers

SINGAPORE, July 18, 2022 /PRNewswire/ — eBay, a global ecommerce leader that connects millions of buyers and sellers around the world, today unveiled its study on online businesses across the six Southeast Asian markets of Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. The “Southeast Asia Small Online Business Trade Report 2022” (“Report”) highlights how small and medium-sized enterprises (SMEs) in these countries are using the eBay e-commerce marketplace to successfully sell to international markets every year, adding a broad-based and resilient growth engine to the region’s rapidly expanding economies.

The Global Influence of SEA’s SMEs

SMEs constitute the backbone of Southeast Asia’s economy, forming a critical pillar of the economic system of every country in the region. Micro, small and medium-sized enterprises account for between 89% and 99% of total business establishments, and between 52% and 97% of total employment, in the 10 ASEAN Member States (AMS). They also contribute between 30% and 53% to each AMS’ gross domestic product (GDP), with export contributions estimated at between 10% and 30%[1].

Across the six countries featured in the Report, an astounding 68% of eBay-enabled small businesses exported to 10 or more international markets. As a whole, the region’s eBay-enabled small business community made sales in 214 international markets in 2020.

Given the crucial roles that SMEs play in generating broader economic growth and prosperity, the Report underscores how eBay has created a vibrant ecosystem – comprising payment solutions, shipping solutions, marketing tools, market intelligence and dedicated local teams – to help SME communities across Southeast Asia succeed on the international stage through export opportunities. In this manner, eBay marketplace strives to promote the region’s economic expansion, diversity, and resilience.

Enabling SEA SMEs to Sell to the World

eBay’s global marketplace is uniquely positioned to offer Southeast Asian SMEs e-commerce export opportunities – while less than 20% of traditional businesses in each of the six markets highlighted in this Report export, all eBay-enabled small businesses in Indonesia, Thailand, and Vietnam are exporters, and more than 95% in Malaysia, the Philippines, and Singapore use eBay to reach global consumers. These SMEs exporting on eBay have the reach of large enterprises, serving customers in an average of 25 different international markets on an annual basis. As a result, eBay enables small businesses to become global retailers from day one, and the eBay marketplace offers them an extended growth runway that is both diversified and resilient.

“eBay’s primary focus in Southeast Asia is to enable SMEs to sell to the world – its marketplace offers 142 million active buyers across 3,000-plus product categories with market access to 190 countries. SMEs in the region have a wealth of inventory that global consumers want, and they need to differentiate and drive scale by exploring e-commerce export options. With this goal in mind, eBay is building a robust ecosystem, with its deep technology expertise and partnerships with key government stakeholders as well as logistics service providers, to enable SMEs to do just that,” said Vidmay Naini, Country Manager for Southeast Asia and India.

The top 5 export markets for SMEs in Southeast Asia on eBay are United States, Australia, United Kingdom, Germany, and Canada. The top 5 locally sourced categories exported are Jewelry & Watches, Auto Parts, Home & Garden, Health & Beauty, and Collectibles.

Exporting to international markets and globalizing a business means navigating complex tax laws, managing sophisticated logistics arrangements, identifying customized methods of last-mile delivery, and very importantly, generating insights on markets and categories that are dynamically changing.

“eBay is capitalizing on the combined depth of our in-market teams and the global scale of eBay’s marketplace to help SMEs grow their business and meet the increasingly complex demands of global markets and consumers. We are very happy to play an instrumental role in empowering and enabling our Southeast Asian SMEs to expand their international reach – and help SEA SMEs bring the region’s diverse retail offering to the world,” Vidmay added.

“SEA’s potential as an economic powerhouse is well-recognized the world over for its tech innovations and startups from health to fintech to education. However, the potential of retail exports has not been tapped into. That’s why we organized a joint programme entitled ‘Empowering SMEs: E-commerce Exports in Southeast Asia‘ to help increase awareness and bring together industry experts and government partners. In the next decade, SEA SMEs will become a rising tier of global retailers with broad international market access because of the tremendous advances in e-commerce and the increasing integration of end-to-end solutions, bringing job and economic opportunity to the region.” said Cheryl Chung, Programme Director, Executive Education Singapore Futures, Lee Kuan Yew School of Public Policy.

eBay and the Lee Kuan Yew School of Public Policy recently collaborated on an executive education program for industry experts and government stakeholders across SEA about emerging e-commerce export trends, leveraging insights from eBay’s “Southeast Asia Small Online Business Trade Report 2022”.

The Report can be downloaded here: https://www.ebaymainstreet.com/southeast-asia-small-online-business-trade-report.

About eBay

eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive. Founded in 1995 in San Jose, California, eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection. In 2021, eBay enabled over $87 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

[1] https://www.ifac.org/knowledge-gateway/contributing-global-economy/discussion/smes-backbone-southeast-asia-s-growing-economy