Tencent Cloud, the cloud business of global technology company Tencent, has on Monday announced its strategic partnership with TrueWatch, a Singapore-based unified monitoring platform provider, to launch Indonesia’s first multi-cloud software as a service (SaaS) observability platform.
The agreement marks a milestone in advancing cloud observability solutions across Southeast Asia, Tencent Cloud said in a statement.
This collaboration will enable TrueWatch to deploy its innovative observability platform within Tencent Cloud’s Indonesia Availability Zone, ensuring low-latency access, robust security, and compliance for Indonesian enterprises.
It is noted that in today’s multi-cloud environments, businesses grapple with siloed data, unpredictable costs, and operational inefficiencies.
TrueWatch’s platform consolidates monitoring tools into a single pane of glass, simplifying complexity and providing full cost transparency.
Through this partnership, TrueWatch will leverage Tencent Cloud’s local data center infrastructure to launch Indonesia’s first multi-cloud SaaS observability platform, empowering enterprises with real-time monitoring, analytics, and cloud-native observability tools across multiple cloud environments.
The newly announced partnership is set to deliver three key benefits to clients: enhanced performance and scalability; faster deployment and operational efficiency; best-in-class global security and compliance.
By deploying on Tencent Cloud’s Indonesia Availability Zone, TrueWatch has achieved high availability and reliability for its observability platform, ensuring a 99.99 percent uptime SLA for our enterprise customers.
With Tencent Cloud’s advanced cloud resources, global infrastructure, and availability zones, TrueWatch has cut infrastructure setup and deployment time by 50 percent, accelerating its go-to-market strategy and enabling customers to integrate observability solutions faster.
Besides, hosting their observability platform on Tencent Cloud’s globally certified infrastructure ensures compliance with local data protection regulations in key markets, including Indonesia, Singapore, Europe, and North America.
“Tencent Cloud’s partnership with TrueWatch truly highlights our continuous commitment to driving digital innovation in Indonesia,
“Our scalable infrastructure combined with TrueWatch’s cutting-edge platform is now set to empower businesses, optimizing their cloud ecosystems with unmatched efficiency and reliability,” said Faye Gong, Business Development Director in Southeast Asia and South Asia, Tencent Cloud.
Mike Loong, Executive Director of TrueWatch, said that this collaboration is a game-changer for enterprises struggling with fragmented cloud environments.
“Tencent Cloud’s robust infrastructure allows us to deliver a unified observability platform that not only simplifies complexity but also aligns with Indonesia’s data sovereignty needs,
“Together, we are committed to pushing the boundaries of observability, helping businesses from any industry operate with precision, and ensuring every decision is backed by real-time, actionable insights,” he added.
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