China-based Yealink, a global provider of unified communications and collaboration (UC&C) solutions, has opened its Singapore Global Operational Headquarters and a new Customer Experience Center, marking a significant milestone in the company’s global operations strategy.
In a statement on Thursday, Yealink said Singapore is an top choice for operational center of its management cloud service, thanks to the country’s legal environment, data protection regulations, and mature operational capabilities in cross-border data compliance and privacy governance. The headquarters will support multiple functions across Yealink’s global operations, including market enablement, operational coordination, supply chain collaboration, customer support, and cloud service management.
Jay Liu, Executive Vice President and Board Secretary of Yealink, said Singapore represents more than a regional office for the company, serving as an important operational hub supporting global service capabilities, trusted operations, and localized customer engagement.
Alongside the headquarters, Yealink launched its Singapore Customer Experience Center, providing customers and partners with product demonstrations, solution showcases, and training programs, reflecting the company’s investment in local service capabilities and talent development across the Southeast Asia market.
Yealink has focused on Unified Communications and Collaboration for over 25 years, serving customers in more than 140 countries and regions, and is recognized as a global top three player in the video conferencing market.