Malaysia’s e-commerce revenue for the first nine months of 2025 reached MYR 937.5 billion ($226.67 billion U.S. dollars), an increase of 1.9 percent compared to the same period in 2024.

The Department of Statistics Malaysia (DOSM) said in a statement that the highest e-commerce revenue was recorded in the second quarter of 2025 at MYR 313.8 billion ($75.87 billion), while the third quarter registered a marginal moderation to MYR 312.6 billion ($75.58 billion).

“E-commerce is instrumental in invigorating business activities, widening market opportunities, and advancing Malaysia’s economic competitiveness as the digital landscape evolves,” Malaysia’s Chief Statistician Dr Mohd Uzir Mahidin stated.

Indeed, the Information and Communication Technology Satellite Account (ICTSA) 2024, published in October 2025, highlighted the continued strength of Malaysia’s digital sector.

Information and communication technology (ICT) and e-commerce collectively accounted for 23.4 percent of the economy, equivalent to MYR 451.3 billion ($109.12 billion) in 2024, up from MYR 429.3 billion ($103.8 billion) in 2023.

This expansion was driven by higher gross value added in the ICT industry, reaching MYR 268.7 billion ($64.97 billion), bolstered by contributions from ICT manufacturing (38.5 percent), ICT services (40.1 percent), ICT trade (15.4 percent), and content and media (6 percent).

Meanwhile, the Usage of ICT and E-Commerce by Establishments 2024 Report reaffirms ongoing progress in business digitalization, with e-commerce income rising to MYR 1.18 trillion ($290 billion) in 2023.

This expansion was led by the manufacturing sector (MYR 587.3 billion [$142 billion]) and the services sector (MYR 583 billion [$140.96 billion]), alongside continued improvements in construction and agriculture.

Reflecting on these findings, the Chief Statistician highlighted that “Digitalization has become a driver of resilience and operational efficiency for businesses, opening pathways for innovation while strengthening Malaysia’s position in a global economy driven by data and technology.”

Business-to-business (B2B) transactions remained the largest contributor to e-commerce revenue, reaching MYR 817.1 billion ($197.56 billion).

The most notable gains were observed in business-to-consumer (B2C) transactions, which increased to MYR 336.6 billion ($81.38 billion), and business-to-government (B2G) transactions, which rose to MYR 30.4 billion ($7.35 billion).

Domestic e-commerce income expanded to MYR 1.05 trillion ($250 billion), while international income reached MYR 131.1 billion ($31.7 billion), underscoring Malaysia’s strengthening role in regional digital trade.

E-commerce expenditure also increased to MYR 571.4 billion ($138.15 billion), driven by both domestic and international transactions.

B2B transactions remained the dominant expenditure component at MYR 443.4 billion ($107.21 billion), while stronger momentum was seen in business to consumer (B2C) and business to government (B2G) expenditure, supported by wider adoption of digital procurement systems and e-payment solutions across businesses.

The findings of the Usage of ICT and E-Commerce by Establishments 2024 Report, also highlights that Malaysian businesses are becoming increasingly digitally mature.

A total of 72.7 percent of establishments had a web presence in 2023, up from 71.4 percent in 2022.

Social media remained the most widely adopted platform (79.1 percent), followed by own websites (57.2 percent) and e-marketplaces(43.8 percent).

Nearly all businesses used computers (96.6 percent) and had internet access(94 percent), reflecting the centrality of digital tools in daily operations.

For households and individuals, the ICT Use and Access by Individuals and Households Survey 2024 indicates increasingly widespread digital access.

Mobile phones, television and radio each recorded 99.5 per cent access, while internet usage increased to 96.8 percent and computer usage to 92.2 percent.

Among individuals, mobile phone ownership remained high at 98.3 percent and internet usage reached 98 percent, with social networking (99.7 percent) and downloading digital content (94.3 percent) being the most popular online activities.

Malaysia’s digital ecosystem has also been strengthened by more robust national digital infrastructure, supported by an increase in fixed and mobile broadband subscriptions to 49.2 million in 2025, alongside expanded 4G (98.8 percent) and 5G (82.4 percent) coverage, signaling the country’s readiness to transition towards a more advanced, inclusive and competitive digital economy.

Overall, the Malaysia Digital Economy 2025 report demonstrates that Malaysia is experiencing a significant leap in digital transformation, driven by steady e-commerce growth, the expanding contribution of the ICT industry, increasing ICT usage across businesses, households and individuals and the strengthening of national communication infrastructure.

The rapid proliferation of mega-scale data centers, adoption of artificial intelligence (AI), process automation, internet of things (IoT) integration, cloud services and enhanced cybersecurity further reinforce Malaysia’s digital ecosystem, positioning the country on a strong trajectory to emerge as an innovative, inclusive and competitive regional hub for data and technology in the global digital economy.

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