PT GoTo Gojek Tokopedia Tbk (GoTo), the largest digital ecosystem in Indonesia, announced Wednesday it has generated an adjusted pre-tax profit for the first time and has raised its guidance for the full year.
The firm said in a statement that the company generated adjusted pre-tax profit of Rp 62 billion ($3.74 million) during the quarter, an increase of Rp 728 billion year on year.
The group’s adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) reached Rp 516 billion, an improvement of 239 percent year on year.
Meanwhile, its EBITDA was positive for the fourth consecutive quarter, reaching Rp 369 billion, an increase of Rp 455 billion year on year.
These improvements resulted from stronger revenue performance and disciplined cost management.
The group’s core gross transaction value (GTV) reached Rp 102.8 trillion, a 43 percent year on year increase.
The group’s total GTV climbed to Rp 176 trillion, up 28 percent year on year, while net revenue grew 21 percent year on year to Rp 4.7 trillion.
Its annual transacting users (ATU) in Indonesia rose 33 percent to 61.1 million, amounting to around 30 percent of the country’s adult population.
GoTo expects continued growth and profitability as it leverages the scale and synergy of its ecosystem.
The company raises its full-year 2025 Group adjusted EBITDA guidance from Rp 1.4-1.6 trillion to Rp 1.8-1.9 trillion and remains confident in meeting its targets.
This outlook is based on current market conditions and reflects the company’s preliminary estimates, which are all subject to various uncertainties and risks including increasing market competition, cost inflation, macroeconomic conditions and other variables.
“GoTo Group continues to deliver growth while improving profitability as we advance toward our vision of becoming a world class technology platform used by all Indonesians,
“In the third quarter, we reached another milestone, generating an adjusted pre-tax profit for the first time, amounting to Rp 62 billion,” said Patrick Walujo, GoTo Group Chief Executive Officer.
“Given this momentum, we are raising our full-year adjusted EBITDA guidance to between Rp 1.8 trillion and Rp 1.9 trillion, underscoring the confidence we have in our ability to deliver sustainable growth and long-term value for all stakeholders,
“Our focus remains clear – to deliver consistent, delightful, and cost-effective products for consumers while maximizing income for driver-partners and merchants,” he added.
Simon Ho, GoTo Group Chief Financial Officer, said the firm’s third-quarter results reflect continued progress in efficiency and financial discipline across the business.
According to him, the firm achieved another record for group adjusted EBITDA and generated positive adjusted free cash flow, supported by revenue growth and disciplined cost management.
“Thanks to disciplined execution and focused investment, we’ve been able to grow, serve more users, and do so more efficiently,
“As our ecosystem scales, we are strengthening profitability and building a resilient financial foundation for the future,” he added.
The company also achieved positive adjusted free cash flow amounting to Rp 247 billion reflecting strengthened operating and financial performance.
GoTo’s e-commerce service fee from PT Tokopedia reached Rp 211 billion in the third quarter.
The company maintains a solid cash position and balance sheet. As of 30 September 2025, it held Rp 18 trillion ($1.1 billion) in cash, cash equivalents and short-term deposits.
The company has also advanced its artificial intelligence (AI) initiatives.
Its next large language model (LLM) entered training during the quarter, delivering higher efficiency using fewer GPUs while outperforming the previous 70-billion-parameter model.
GoTo also launched a shared internal AI platform providing standardized access to GPUs, models, and reusable components, which will improve development velocity and reduce costs over time.
According to the firm, AI is being progressively integrated across the ecosystem ultimately enabling substantially improved user experience, and reduced time‐to‐market and costs.
AI and automation helped lift customer satisfaction by 6 percent during the quarter as initial response times were reduced and resolutions were reached quickly.
Pilots in the company’s collections operations are also delivering better connection and repayment performance than third‐party tools, at a lower cost to serve.