TeamSolve, a startup developing robust and operationally-deployable AI solutions for the industrial and utilities sectors, announced on Tuesday that it has completed a $2.5 million seed round anchored by SGInnovate and Burnt Island Ventures, a US-based early-stage venture fund for water entrepreneurs.
Founded in 2022, TeamSolve has developed a generative AI-powered Co-Pilot designed for industrial operators, according to a statement.
The solution is a knowledge twin that provides an accurate, real-time view of asset health, making crucial information readily accessible to frontline workers for safer and more efficient problem-solving.
Additionally, it supports managers by improving planning for asset renewals and crew dispatch.
“With this funding, TeamSolve is set to significantly advance our generative AI-powered Co-Pilot, enhancing its capabilities and expanding its reach. Our focus remains on making a profound impact while upholding the highest standards of accuracy and trust in our AI solutions,” said Mudasser Iqbal, CEO, TeamSolve.
TeamSolve’s Co-Pilot can be applied to commercial buildings, industrial facilities or public and private utilities facilities across a range of sectors.
To enable easy adoption among new users, the Co-Pilot can be integrated into familiar messaging platforms such as WhatsApp, and is able to learn on-the-go from field staff, via input in the forms of text, images and audio, the company said.
The Co-Pilot integrates field observations with other diverse sources of knowledge – such as insights from retiring experts, troubleshooting guides, and work order reports – to ensure the safety and accuracy of its data, while also identifying new opportunities for operational improvements through machine learning.
The company is addressing issues faced by utilities companies in markets such as Singapore, where approximately seven in 10 employers in the ‘Energy & Utilities’ sector have reported difficulties finding and hiring skilled talent, according to a 2024 report by the ManpowerGroup.
At the same time, a rapidly ageing workforce in facilities management roles has further exacerbated the need for digital solutions that reduce manpower requirements, while aiding in knowledge and information retention to establish best practices in operations.
TeamSolve recently completed a pilot deployment of its Co-Pilot with the Singapore Public Utilities Board’s (PUB) Water Supply Network Department. The Co-Pilot provided on-demand, step-by-step asset troubleshooting and sensor quality assessment to support PUB operations, with continual analytics and improvements delivered through machine learning.
Following completion of the project, PUB users highlighted their satisfaction with the system, and noted that the team has gained insights on augmenting daily operations with the use of digital solutions such as TeamSolve’s generative AI Co-Pilot system.
TeamSolve is led by four co-founders with extensive experience overseeing critical projects in the water industry:
● Mudasser Iqbal, CEO
● Michael Allen, Chief Technology Officer
● Robin Wong, Chief Commercial Officer
● Ami Preis, Chief Operating Officer
Co-founders Mudasser, Michael and Ami are repeat entrepreneurs from the water industry, having previously co-founded Visenti, a Singapore-based smart water analytics startup spun out of the SMART research programme at the Massachusetts Institute of Technology (MIT).
Visenti was later acquired by American water technology provider Xylem in 2016. Meanwhile, Robin previously led major commercial teams and business development projects with Xylem across the region, overseeing business growth, rollout of new products, applications and entry into new market segments.
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